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You've Got Questions.
We've Got Answers.
We’ve Compiled a List of Frequently Asked Questions About LoftyLoo Elevated Litter Box. If you don’t find your answer, feel free to reach out!
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Does LoftyLoo come with a litter pan?LoftyLoo is designed to flexibly work with any number of litter pans (sold separately). However, we STRONGLY recommend Petmate’s “Jumbo” Open Cat Litter Box. Featuring high sides, this pan fits purrfectly within the LoftyLoo. Grab it on Amazon HERE.
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What are the dimensions, weight, and color of the LoftyLoo?Dimensions of LoftyLoo: 27” tall, 20” deep, and 25” wide. Recessed litter pan area: Designed to fit 22" long x 16.5" wide x 6.5" high. We recommend PetMate’s “Jumbo” Litter Pan, which you can buy HERE. Perch: 14.5" long x 5" wide and 18" from the floor. Storage: 22.5” deep, 18.5” wide and 14” tall. Weight: 52 lbs The LoftyLoo color is a crisp, clean white.
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How long does it take to assemble the LoftyLoo?The LoftyLoo takes approximately 45-60 minutes to assemble. We recommend having a second person assist with assembly.
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How much weight can LoftyLoo hold?Weight on the top section of the LoftyLoo can hold 30lbs, the perch can hold 25lbs and the below storage area can hold 50lbs.
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How does my cat access the litter pan?Healthy cats love to jump. They seek out vertical safe zones and feel secure away from children and other animals. If your cat can jump 18” to the front shelf that creates the perch, it can easily access the litter pan. A rim around the LoftyLoo encloses the litter pan plus provides an area for your cat to walk around the top of the loo. The perch is only 18" from the floor and the LoftyLoo itself is only 27” tall. Our feline testers have given LoftyLoo four paws up!
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Is there a Cover or Top to LoftyLoo?Some owners have used the bottom of the LoftyLoo as a double-decker by placing an open litter pan on both the top and the bottom, simply by not assembling the doors on the LoftyLoo. This way, there is a top over the litter pan, but it is still open where the kitty can see its surroundings. Research has shown that covered litter boxes are not natural for cats as they can feel trapped and vulnerable, limiting their ability to monitor their surroundings. This can lead to stress and avoidance behavior. LoftyLoo supports open access litter boxes, which align with cats' natural instincts to have a clear view of their environment while doing their business. By providing an elevated, open-access design, LoftyLoo ensures that cats feel secure and comfortable, promoting healthier litter box habits.
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Can I buy LoftyLoo on Amazon?As a small independent business, we are not yet on Amazon, but don't count us out just yet! Time will tell. We love Amazon, but eeek ... we are a super small fish in a very big pond. Thank you for supporting our small, women-owned business.
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Is LoftyLoo Sold in Stores?We are not in any retail stores YET, but please do us a favor and help spread the word to all the retailers where you shop, big or small. We would love to educate them on the need for an Elevated Litter Box that is adaptable and accessible for all. We are so thankful you are here. Appreciate your support s'much! MEOW!
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How do I transition my cat to LoftyLoo?When you receive a LoftyLoo, insert the “Jumbo” sized open litter pan made by Petmate. You can buy it HERE. Once you insert your new litter pan into the LoftyLoo, simply pour your cat's existing litter (to attract the cat by its own scent) into the Petmate pan. Pro Tip #1: Do NOT use new, fresh litter. Introduce LoftyLoo by using your cat's own existing litter. Pro Tip #2: Use PetMate's “Jumbo” Litter Pan. Purchase HERE.
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When can I expect delivery of LoftyLoo?We expedite all of our shipping: Once your order is placed, you can expect it to arrive within 3-5 days.
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Where is LoftyLoo made?LoftyLoo is proudly made with love in the USA! We are headquartered in Kansas City.
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Can I add stairs or a ramp to LoftyLoo?If your cat cannot jump 18" to the perch or 27" from the floor to the litter pan, you can easily add stairs or a ramp, just as you would for a chair or couch, to help them access the LoftyLoo. We also recommend sitting LoftyLoo next to a cat tree as a replacement for stairs.
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How does ordering a LoftyLoo support the community?By ordering, you become an integral part of our passionate community, dedicated to sharing a portion of the proceeds to people living with Chronic Illness, especially those living with Arthritis, and to Cat Shelters across America. Together, we can make a difference in the lives of cat parents and their felines.
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Why do owners love LoftyLoo?Easier to clean. For those with mobility issues, scooping litter is imperative from a sitting or standing position (vs. bending over). Litter contained. High sides protect from spray and splatter. Raised position limits access by small children and dogs. Lots of storage. There's plenty of space for all your cat's necessities, conveniently located within reach. Tidy for tight spaces. Mobile, raised loo sits on locking wheels and prevents owners from kneeling on the ground to keep litter clean. Cats purrfur to be up high. Why do we expect them to poo down low? They know we can do better.
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How to prevent accidents outside of the loo?LoftyLoo has proven to cure accidents by lifting the litter pan up and off the floor. While mistakes can happen, cats feel more secure in higher zones. LoftyLoo creates a raised, protected, contained, and recessed area for open and easy access to a jumbo-sized litter pan. LoftyLoo adds more protection from accidents, making cats and their owners love it equally. *Pro-Tip #1: Our research suggests that if you're having issues with your cat going outside of the litter pan or making a complete mess, your cat is sending you a message you must take seriously. Most cats purrfur large, rectangular, open-top pans over domed or covered boxes. Filthy boxes are also a big turn-off for our fabulous felines. ProTip #2: If you've cleaned enough litter, you've probably cleaned cat poo off the side of the pan. Most litter pans need to be bigger for the average cat to pose, deposit and cover. This is a fundamental reason we recommend the jumbo-sized pan from PetMate. You can buy it HERE.
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My cat throws litter like confetti. How is the litter contained?Not only does the LofyLoo offer the convenience of raised and open access, the litter pan itself is contained and recessed inside of the LoftyLoo. In addition, there is a top rim that fits securely over the litter pan for added protection. Feedback from our feline lovers is that it is much easier to keep clean and much less of a mess vs. an open litter pan sitting on the floor. The LoftyLoo contains the litter with little mess on the outside. Also see the question, “How to prevent accidents outside of the loo?”
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Can bigger cats and older cats use LoftyLoo?If you are comfortable with your cat jumping up to your couch or chair, you’ll feel at ease with your fur-baby jumping to use the loo! The perch is only 18” off the ground and can hold 25lbs. The LoftyLoo is 27” tall, and it’s literally purrfect for cats who can jump.
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Can senior cats use LoftyLoo?We love seeing senior cats able to enjoy LoftyLoo! If you have a senior sassy kitty that still loves to jump, then we say yes! As long as your cat is healthy, you will both enjoy the LoftyLoo together. Of course, you know your cat best. The perch is 18" from the floor, and the entire LoftyLoo is 27" tall. We understand you know what will work for your senior cat.
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How Do I Assemble LoftyLoo?Please watch the instructional videos on how to assemble the LoftyLoo Raised Litter Station. We don't want it to be a cat-astrophe! That's why we have two videos for you to watch. In the first video, Melissa guides you through a step-by-step tutorial, and the second video is a 3D animation to make things even easier. Please watch the instructional videos on how to assemble the LoftyLoo.
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Can young kittens use the LoftyLoo?LoftyLoo is cat-tasic for kittens who are fully litter-trained and can comfortably jump 18” high to the front shelf that creates the perch. The LoftyLoo is 27” tall.
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How many LoftyLoo's do I need?The general rule is to have one litter pan for each cat in your home and one extra. So, for example, if you have three cats, you need a litter pan for each cat and one extra litter pan. It's up to you how many LoftyLoo’s you desire, but our research proves that cats consistently purrfur the LoftyLoo. If you have multiple LoftyLoo’s with no pans on the floor, not only will your cat love you, but your knees and back will thank you! Plus, with the LoftyLoo storage, your home will feel tidy with your cat necessities organized and within reach.
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Can I trust the quality and reliability of the LoftyLoo?Your trust in us is greatly appreciated, and we assure you that it is not taken for granted. We are committed to delivering on our promises and providing you and your furry friends with an innovative and remarkable litter box upgrade. The LoftyLoo is built in the USA with the highest standards of quality and reliability in mind.
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Does LoftyLoo offer International Shipping?For countries outside the USA, please contact us directly at meow@loftyloo.com for shipping costs and delivery times. Any custom duties, taxes, or additional charges imposed by the destination country are the responsibility of the buyer.
Read our blog: Cat Talk to discover why LoftyLoo Raised Litter Box is a safer option for both cats and their owners.
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